Retail Sales Consultant

ERGOWORKS LIFESTYLE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading ergonomic solutions company in Singapore seeks a Retail Manager to oversee daily store operations and deliver exceptional customer experiences. The ideal candidate possesses a Diploma and at least 3 years of experience in retail management, demonstrating strong customer service, sales enthusiasm, and interaction skills. Benefits include a competitive remuneration package, 14 days of annual leave, and a 5.5-day work week with alternate weekends off.

Benefits

14 days annual leave

Attractive remuneration package

5.5 days work week with alternate weekend off

Qualifications

• Minimum graduate of Diploma with at least 3 years of experience in the same field.
• Good customer service and interaction skills.
• Enthusiast in sales and service oriented.

Responsibilities

• Operate and manage retail concept store.
• Promote sales of ergonomic products to customers.
• Attend to inquiries related to product sales.
• Handle POS system, payment, and cash float.
• Manage in-store inventories and conduct stock takes.
• Liaise with back-end office on sales related matters.
• Handle customer feedback and after sales service.
• Conduct after sales customer satisfaction surveys.
• Maintain daily sales records.
• Perform general housekeeping and upkeep of retail showroom.
• Perform other ad hoc duties assigned by management.

Skills

Customer service skills

Sales enthusiasm

Interaction skills

Education

Diploma

Job description

THE ROLE:

• Reporting to Retail Manager.
• Responsible for showroom day-to-day operation.
• Delivering excellent in-store experience to customers.
• Achieving Ergoworks monthly sales target.

RESPONSIBILITIES:

• Operate and manage retail concept store.
• Promoting sales of ergonomic products to walk in & corporate customers.
• Attend to all inquiries in relation to product sales.
• Handle POS system, payment, and float cash.
• Manage in-store inventories and conduct regular stock take.
• Liaise with back-end office on all sales related matters.
• Handle customers' feedback and after sales service calls.
• Conduct after sales customers' satisfaction survey and do follow up.
• Maintain proper daily sales record.
• Perform general housekeeping and upkeep of retail showroom.
• Other ad hoc duties that may assign to you by the management.

REQUIREMENTS:

• Minimum graduate of Diploma with at least 3 years of experience in the same field.
• Good customer service and interaction skills.
• Enthusiast in sales and service oriented

BENEFITS:

• 5.5 days week, with alternate 1 weekend day off
• 14 days annual leave (annual incremental up to max. 21 days)
• Attractive remuneration package includes basic pay, personal sales, group target incentive and performance bonus.