Retail Sales Associate (Part-Time Preferred, Immediate Start Full-Time Welcome)

Sunnystep; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A dynamic footwear company in Singapore is looking for a Retail Sales Associate to deliver exceptional customer service and manage store operations. Ideal candidates are passionate about helping customers and knowledgeable about footwear. Responsibilities include greeting customers, managing inventory, and staying updated on product trends. The role is part-time with opportunities for full-time applicants. Join a team committed to innovation and environmental responsibility.

Qualifications

• Passionate about customer service and maintaining high standards.
• Believes in the brand mission and products.
• Able to follow instructions and processes closely.

Responsibilities

• Greet customers and provide exceptional service.
• Help customers find products and best fit.
• Organize stocks and manage inventory list.

Skills

Customer service

Product knowledge

Inventory management

Communication

Job description

We are prioritizing part‑time candidates, but full‑time applicants who are able to start immediately are also welcome to apply.

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

Retail Sales Associate plays a crucial role in achieving sales targets, maintaining store appearance, and contributing to the overall success of the retail business.

You will also:

• Greet customers who pass by or walk through the door in a friendly and approachable manner, and provide them with exceptional customer service
• Be an expert in our products and in footwear in general, and provide honest recommendations to help customers find the right product and best fit
• Follow up on customer orders and make sure all orders are properly fulfilled
• Provide insights about operational processes, customer complaints, and product issues promptly
• Answer all customer inquiries correctly and maintain good relationships especially with loyal customers
• Organise stocks in the storage room, manage inventory list, and help keep the retail stores clean and organised at all times
• Continuously update knowledge of new arrivals and trends within the footwear industry
• Help colleagues and operations team whenever needed
• Assist with ad‑hoc tasks whenever needed

We want to speak with you if you are / have –

• Passionate about customer service and experience maintaining a high standard of customer service at all times
• Believes in Sunnystep brand mission and products
• Able to follow company instructions and processes closely
• Willingness to learn about products and stay updated on industry trends
• The flexibility to work evenings, weekends, and holidays as required by the business
• A friendly demeanor and a joy to work with

Retail sales experience highly preferred but not required

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team– ******@sunnystep.com.