Retail Manager

G3 (SG) PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A dynamic fashion retailer in Singapore is seeking a Store and Service Manager to enhance store performance and lead a vibrant team. This role involves optimizing sales, managing daily operations, and providing exceptional customer experiences. Ideal candidates should possess strong leadership skills, at least 5 years retail experience with 2 years in a management position, and a passion for fashion. This exciting opportunity allows you to shape a team's success in a fast-paced retail environment.

Qualifications

• Minimum of 5 years of retail experience, with at least 2 years in a Store Manager role.
• Proven ability to drive sales and KPIs with a commercial mindset.
• Strong communication and leadership skills.

Responsibilities

• Lead store performance and manage daily operations.
• Recruit, train, and develop a high-performing team.
• Ensure compliance with operational standards and visual merchandising.

Skills

Retail experience

Sales driving

People management

Communication skills

Fashion knowledge

Job description

Primary Responsibility

The Store and Service Manager is responsible for leading store performance, managing daily operations, and developing the team to deliver a vibrant and engaging in-store experience that reflects the brand's youthful, fashion-forward brand identity. This role drives sales results, upholds brand and visual standards, and ensures operational excellence while fostering a positive and inclusive team culture.

Areas of Responsibilities

Business & Sales Leadership

• Drive store sales performance through strong leadership,commercial awareness, and active floor presence
• Analyze sales results, KPIs, and traffic trends to identifyopportunities and implement action plans
• Maximize conversion, UPT, and average transaction valuethrough effective selling and team coaching
• Ensure consistent, engaging customer experience alignedwith the brand's personality and target audience

People Leadership

• Lead, inspire, and motivate the store team to achieve storetarget
• Recruit, train, and develop team members with strongproduct knowledge and customer engagement skills
• Foster a positive, inclusive, and energetic team culturealigned with brand values
• Provide regular feedback, coaching, and performance development

Operations & Visual Excellence

• Oversee all store operations including cash handling, stockmanagement, and administrative duties
• Ensure compliance with company procedures, safetystandards, and loss prevention guidelines
• Maintain high visual merchandising standards in line withbrand and seasonal collections
• Ensure stock accuracy through regular inventory checks andstock-take exercisesPlan staff schedules to optimize sales floor coverage andoperational efficiency

What We're Looking For

• Minimum 5 years retail experience, with at least 2 years in a StoreManager role (fashion retail preferred)
• Strong commercial mindset with proven ability to drive sales and KPIs
• Passion for fashion, trends, and youth culture
• Confident leader with excellent communication and people management skills
• Ability to thrive in a fast-paced, high-energy retail environment
• Experience in the Singapore retail market is an advantage