Retail Growth & Experience Leader

The SWATCH Group; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading watch and jewelry company in Singapore is seeking a Retail Operations Manager to drive sales productivity and ensure high-quality customer service across all boutiques. Responsibilities include managing sales targets, overseeing boutique operations, and leading a team of boutique managers. The ideal candidate will have experience in retail management and a strong focus on client relationship management, aiming to achieve commercial objectives and growth strategies.

Qualifications

• Strong analytical skills and market assessment experience.
• Proven record in achieving sales targets and business growth.
• Experience in managing retail operations and teams.

Responsibilities

• Lead the performance of the retail division, focusing on sales productivity and client experience.
• Oversee the successful implementation of retail strategy across channels.
• Recruit, train, and motivate Boutique Managers and team members.

Skills

Sales Management

Business Development

Client Relationship Management

Team Leadership

Job description

A leading watch and jewelry company in Singapore is seeking a Retail Operations Manager to drive sales productivity and ensure high-quality customer service across all boutiques. Responsibilities include managing sales targets, overseeing boutique operations, and leading a team of boutique managers. The ideal candidate will have experience in retail management and a strong focus on client relationship management, aiming to achieve commercial objectives and growth strategies.