Restaurant Service Supervisor (Chinese Cuisine)

WECRUIT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job description

Responsibilities:

• Uphold the Company’s Vision, Mission, and Values while performing duties in its best interests.
• Deliver excellent customer service and ensure guests have a pleasant dining experience.
• Stay updated on menu items, promotions, seasonal offerings, and membership programs.
• Set up tables and prepare the restaurant for daily operations.
• Take and process food and beverage orders using the ordering system.
• Serve food and beverages promptly and professionally.
• Prepare and replenish condiments and portion food according to menu standards.
• Supervise multiple service stations and suggest operational improvements to the Manager.
• Conduct daily equipment checks to ensure proper functioning.
• Proactively meet customer expectations and resolve service issues with professionalism and tact.
• Coordinate and manage events based on customer requests.
• Plan staff rosters, manage attendance records, and oversee time-off scheduling.
• Ensure sufficient staffing levels during shifts and notify the Restaurant Manager of manpower needs.
• Participate in the recruitment process for junior roles.
• Support all administrative tasks related to restaurant operations.
• Perform any other duties assigned by the Manager.

We are an equal opportunities employer. We regret only shortlisted candidates will be contacted. All applications will be handled confidentially.