Restaurant Operations Leader

RASA FOODS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dining and event management company in Singapore seeks a skilled manager to enhance the dining experience for customers. Responsibilities include overseeing operations, managing staff schedules, meeting financial objectives, and ensuring compliance with health and safety regulations. The ideal candidate will demonstrate strong leadership, exceptional customer service skills, and the ability to manage various departments effectively. This role offers an opportunity to contribute to the company's success and reputation in the community.

Qualifications

• Strong leadership skills to inspire and guide the team.
• Excellent customer service skills with a focus on satisfaction.
• Ability to manage multiple departments and ensure compliance.
• Problem-solving skills to resolve customer complaints professionally.

Responsibilities

• Provide a pleasant dining experience to customers and event guests.
• Respond promptly to guest’s feedback requiring management's decision.
• Work with the operation team to achieve sales targets.
• Create staff schedules to ensure appropriate staffing levels.
• Meet financial objectives by forecasting requirements and preparing budgets.
• Maintain a safe and clean environment by enforcing standards and regulations.
• Control ambiance by managing lighting, music, and food presentation.

Skills

Leadership

Customer Service

Team Management

Problem Solving

Operational Management

Job description

A dining and event management company in Singapore seeks a skilled manager to enhance the dining experience for customers. Responsibilities include overseeing operations, managing staff schedules, meeting financial objectives, and ensuring compliance with health and safety regulations. The ideal candidate will demonstrate strong leadership, exceptional customer service skills, and the ability to manage various departments effectively. This role offers an opportunity to contribute to the company's success and reputation in the community.