Restaurant Operations & Guest Experience Leader

FDESG PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading restaurant in Singapore is seeking a skilled Restaurant Manager to oversee daily operations and ensure exceptional guest experiences. Responsibilities include managing staff, maintaining hygiene standards, and addressing customer feedback. Ideal candidates should have a strong background in hospitality management, excellent leadership skills, and a passion for service excellence. The role requires the ability to work in a fast-paced environment while ensuring high standards of quality and financial management.

Qualifications

• Proven experience as a Restaurant Manager or Assistant Manager.
• Strong leadership and communication skills.
• Solid understanding of financial management.

Responsibilities

• Supervise daily restaurant operations and ensure smooth service flow.
• Recruit, train, and manage restaurant staff.
• Maintain a strong presence to engage with guests.
• Manage budgets and analyse sales to maximize profitability.
• Collaborate for promotions and manage restaurant reputation.
• Report regularly on KPIs and recommend operational improvements.

Skills

Leadership skills

Communication skills

Interpersonal skills

Operational procedures knowledge

Financial management

Ability to work under pressure

Customer service excellence

Education

Diploma or Degree in Hospitality or related field

Certification in Food Safety Management

Tools

POS systems

Reservation software

Job description

A leading restaurant in Singapore is seeking a skilled Restaurant Manager to oversee daily operations and ensure exceptional guest experiences. Responsibilities include managing staff, maintaining hygiene standards, and addressing customer feedback. Ideal candidates should have a strong background in hospitality management, excellent leadership skills, and a passion for service excellence. The role requires the ability to work in a fast-paced environment while ensuring high standards of quality and financial management.