Restaurant Manager

ZY FUTURE INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A well-established hotpot restaurant in Singapore is seeking an experienced Restaurant Manager to oversee daily operations and lead the service team. The ideal candidate has proven experience managing a Chinese restaurant or similar F&B establishment, with strong communication and leadership skills. Responsibilities include handling customer service matters, monitoring operational efficiency, and ensuring compliance with company standards. This role requires the ability to work under pressure while maintaining service quality and customer satisfaction.

Qualifications

• Proven experience in managing a Chinese restaurant or similar F&B establishment.
• Experience in Singapore or Malaysia is accepted.
• Ability to handle operational challenges and work under pressure.

Responsibilities

• Oversee daily restaurant operations and ensure smooth store performance.
• Lead, coordinate, and manage the service team effectively.
• Handle customer service matters, including feedback and complaint resolution.
• Monitor cost control, operational efficiency, and compliance with company standards.
• Ensure service quality and customer satisfaction.

Skills

Communication skills

Leadership

Problem-solving

Organizational skills

Job description

Job Description

1. Employer Profile

   • Well-established hotpot restaurant with a comfortable, air-conditioned working environment
   • Team size of more than 15 staff

   • Key Responsibilities

     • Oversee daily restaurant operations and ensure smooth store performance
     • Lead, coordinate, and manage the service team effectively
     • Handle customer service matters, including feedback and complaint resolution
     • Monitor cost control, operational efficiency, and compliance with company standards
     • Coordinate internal communication and conduct regular operational reviews
     • Ensure service quality and customer satisfaction

   • Job Requirements

     • Proven experience in managing a Chinese restaurant or similar F&B establishment
     • Experience in Singapore or Malaysia is acceptable
     • Strong communication and interpersonal skills
     • Ability to handle operational challenges and work under pressure
     • Good leadership, problem-solving, and organizational skills