Restaurant Manager

GAN TECK KAR INVESTMENTS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading Singaporean restaurant company is seeking an experienced Assistant Restaurant Manager to oversee daily operations, ensure exceptional guest service, and manage staff. The ideal candidate will have a relevant qualification in restaurant management and a proven track record in a similar role. Responsibilities include managing operational costs, training staff, and maintaining quality and food safety standards. This role is crucial to driving profitability and guest loyalty in a fast-paced environment.

Benefits

Staff meals provided

Staff discount

Immediate hiring

Qualifications

• Proven track record as an experienced assistant restaurant manager.
• Ability to handle high-pressure situations and solve problems quickly.
• Understanding of workplace health and safety and food hygiene.

Responsibilities

• Managing daily restaurant operations.
• Ensuring exceptional guest service and resolving customer issues.
• Controlling operational costs and identifying waste reduction strategies.

Skills

Leadership skills

Communication skills

Organizational skills

Problem-solving skills

Customer service

Education

Relevant qualification in restaurant management

Job description

Job Highlights

• 44 hours, 5 workdays per week
• Staff meals provided
• Staff discount
• Immediate hiring

Responsibilities

• Managing restaurants daily operations.
• Ensure exceptional guest service and resolve any customer issues promptly.
• Managing daily shift operations, including front- and back-of-house restaurant operations
• Ensuring customers satisfaction, getting feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees’ hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Controlling operational costs and identifying ways to cut waste
• Recruiting, interviewing and training staff to follow restaurant procedures
• Appraising staff performance and disciplining or retraining employees to correct poor performance
• Collaborate on events, promotional campaigns, and seasonal offers.
• Monitor customer reviews and online presence; implement feedback strategies.
• Drive guest loyalty and increase repeat business.
• Ensuring food safety and quality standards
• Manage the P&L, budgeting, forecasting, and cost control.
• Analyse KPIs and implement action plans to drive profitability.
• Other duties as assigned by the Company.

Requirements

• Relevant qualification in restaurant management or equivalent experience
• Proven track record as an experienced assistant restaurant manager
• Exceptional leadership and communication skills
• Strong organizational and management skills
• Understanding of workplace health and safety and food hygiene
• Ability to handle high‑pressure situations and solve problems quickly
• Passion for delivering excellent customer service