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A leading restaurant chain in Singapore is seeking an Operations Manager to oversee daily operations and ensure consistent service quality. The role involves managing staff, ensuring compliance with food safety standards, and improving profitability through effective cost controls. Candidates should have experience in restaurant management and strong leadership skills to maintain a positive work environment and enhance customer satisfaction. This position offers opportunities for business development and growth within the company.
Oversee daily restaurant operations to ensure smooth service
Ensure food quality, hygiene, and safety standards are met
Monitor opening and closing procedures
Handle customer complaints and resolve issues promptly
Recruit, train, schedule, and supervise restaurant staff
Assign duties and ensure teamwork and efficiency
Conduct staff briefings and performance evaluations
Motivate staff and maintain a positive work environment
Ensure excellent customer experience at all times
Greet guests and handle special requests or VIP customers
Maintain service standards and consistency
Manage budgets, daily sales, and cash handling
Control costs, minimize wastage, and improve profitability
Order supplies and manage inventory levels
Review sales reports and implement improvement strategies
Ensure compliance with health, safety, and licensing regulations
Prepare reports, schedules, and operational records
Coordinate with suppliers, vendors, and management
Implement promotions and marketing initiatives
Analyze customer feedback and market trends
Support business growth and brand reputation