RESTAURANT MANAGER

CHETTINADU NARAYANA'S CURRY PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A restaurant in Singapore is looking for a skilled Restaurant Manager. You will manage daily operations, deliver exceptional service, and lead the team to ensure customer satisfaction. Ideal candidates have proven experience in restaurant management, strong financial acumen, and a solid understanding of food and beverage. This position offers an opportunity to enhance operational efficiency and promote the brand within the community.

Qualifications

• Proven experience as a Restaurant Manager or General Manager.
• Strong customer service capabilities.
• Ability to recall ingredients and dishes.

Responsibilities

• Coordinate Front and Back of House operations.
• Deliver superior customer service.
• Estimate future needs for goods.

Skills

Leadership

Customer service

Financial management

F&B knowledge

Communication

Tools

OpenTable

PeachWorks

Job description

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills