Restaurant Manager

BJORN SHEN & SONS (PTE.) LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A modern Indonesian restaurant in Singapore is seeking a Restaurant Manager to lead the front of house team. The ideal candidate should have strong leadership and communication skills, along with experience in a similar role. Responsibilities include overseeing daily operations, managing customer relations, and ensuring hygiene standards. Proficiency in Bahasa Indonesia is a plus. This role offers the opportunity to shape a positive dining experience and contribute to business growth.

Qualifications

• Proven experience in a managerial role within a restaurant setting.
• Strong command of written and spoken Bahasa Indonesia.
• Ability to lead and inspire the front of house team effectively.

Responsibilities

• Manage daily operations to ensure smooth functioning of the restaurant.
• Familiarize with menu items to assist customers and address inquiries.
• Maintain cleanliness and hygiene standards in the front of house areas.

Skills

Leadership

Customer service

Communication

Problem-solving

Mentoring

Job description

Major goal – The Restaurant Manager is the face of a communicative and positive front of house team. He/she needs to be a trusted and effective leader who is able to delegate effectively, have a good overview of the ins and outs of daily operations and must also champion the values, ethos and business goals of the company. The position is intended for an upcoming modern Indonesian concept. Candidates with a good command of written and spoken Bahasa Indonesia, and previous experience in similar concepts will be looked upon favourably.

Reports to – Director

Customer relations

• Familiarises himself with menu items (including food restrictions/allergens/religious needs) such that he can spot and correct mistakes or missing elements before they are served to guests
• Interacts with customers for the purposes of reservations, order taking, responding to general enquiries, taking feedback, etc.
• Assists customers in planning what and how much to order and drinks recommendation
• Assists customers with drink orders
• Delivers food and drinks to customers in a timely fashion and offers description of food being served

Operations

• Meeting sales targets set by the Director
• Ensures smooth operation of the restaurant on a daily basis
• Manages restaurant inventory and facilities needs

Hygiene, sanitation & food safety

• Maintains cleanliness of all FOH work areas before, during and after meal services
• Maintenance of all FOH ware (serving ware, cutlery, glassware, furniture, soft)
• Provide positive, meaningful and constructive support to his/her team members during service
• Mentor and support Beverage Manager, Assistant Managers and Supervisors
• Troubleshoots all possible FOH issues
• Payroll, allowance and commission calculations, leave applications, furnishings, etc.)
• Maintains operating equipment and other company services

Management

• Contribute to overall business strategy and finding new ways to grow the business
• Constantly keeps up to date to new trends and market challenges
• Leads Front of House team by example and mentoring of his/her team
• Understands, manages and seeks to improve the work performance and overall well‑being of the team
• Attends and actively contributes to meetings as required
• Performs any other duties and responsibilities that may be assigned by management