Restaurant Manager

KAFFE GLOBAL PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Singapore seeks an experienced Restaurant Manager to oversee daily operations, ensuring optimal service delivery and compliance with safety regulations. The ideal candidate will have a Bachelor's degree in Hospitality or related field, proven managerial experience, and strong leadership skills. Responsibilities include managing staff training and performance, coordinating operations, and maintaining a positive restaurant image.

Qualifications

• Proven work experience as Restaurant Manager or Hospitality Manager.
• Strong leadership skills and excellent communication skills.

Responsibilities

• Manage day to day restaurant operations, ensuring positive outlet image.
• Coordinate front and back of the house operations.
• Training and coaching staff on customer service best practices.
• Organize and supervise shifts.
• Respond to customer complaints promptly.

Skills

Leadership

Communication

Financial Management

Customer Service Orientation

Education

Bachelor Degree in Hospitality, Retail Management or related field

Job description

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented