Restaurant Manager

AVENUE K PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dynamic restaurant seeks a Restaurant Manager to oversee day-to-day operations and enhance customer experiences. Responsibilities include managing staff, coordinating services, and ensuring operational efficiency. Ideal candidates will have a Bachelor's Degree in Hospitality and proven experience in restaurant management.

Qualifications

• Proven work experience as Restaurant Manager / Hospitality Manager.
• Strong leadership and excellent communication skills.
• Financial management skills required.

Responsibilities

• Manage day to day restaurant operations, ensuring a positive outlet image.
• Coordinate front and back of the house operations for smooth delivery of services.
• Train and coach new and current staff on customer service best practices.

Skills

Leadership Skills

Communication Skills

Financial Management

Customer Service Orientation

Education

Bachelor Degree in Hospitality or related field

Job description

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented