restaurant assistant manager/Manager

FIVE STAR HAINANESE CHICKEN RICE RESTAURANT (2000) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local restaurant in Singapore is seeking a professional to manage operations and ensure excellent customer service. The role involves overseeing daily operations, resolving complaints about food quality, and assisting in staffing and scheduling. Ideal candidates should be team motivators and comply with hygiene standards. This role requires a hands-on approach to ensure smooth functioning of the front of house and the satisfaction of restaurant patrons.

Responsibilities

• Ensure smooth operation of front of house.
• Oversee all areas of the restaurant and assist in decision-making.
• Implement operations for service excellence.
• Investigate and resolve complaints concerning food quality and service.
• Assist in maintaining staffing needs and preparing schedules.
• Motivate employees to work as a team.
• Comply with food and beverage procedures and hygiene guidelines.
• Perform other duties as required.

Job description

Responsibilities

• Ensure smooth operation of front of house.
• Oversee and manage all areas of the restaurant and assist restaurant manager in making decisions on matters of importance to customer service.
• Implement operations for service excellence.
• Investigate and resolve complaints concerning food quality and service.
• Assisting Restaurant Manager in maintaining restaurant staffing needs, preparing schedules and ensure that the restaurant is staffed for all shifts.
• Ability to motivate employees to work as a team.
• Comply and follow with company’s food and beverage procedures and hygiene guidelines.
• Performs other duties and responsibilities as required or requested.