Residential Support Coordinator

=DREAMS (SINGAPORE) LIMITED; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A residential support organization in Singapore is seeking a dedicated Residential Support Coordinator to provide care and guidance for scholars. Responsibilities include ensuring safety, offering emotional support, and collaborating with team members for a positive living environment. The ideal candidate holds a relevant diploma or degree, has strong communication skills, and is ready to stay on campus, working in shifts. Experience in residential support is a plus.

Qualifications

• Previous experience in residential support or student services is a bonus.
• Demonstrated crisis management capabilities.
• Ability to work independently and collaboratively.

Responsibilities

• Provide routine care and support for scholars.
• Serve as a positive role model and ensure safety.
• Communicate and enforce residential policies.
• Collaborate with internal and external partners for support.
• Handle emergency situations and ensure safety protocols.
• Support residential events and activities.
• Assist with administration and facilities support.

Skills

Interpersonal skills

Crisis management

Organizational skills

Communication skills

Cultural sensitivity

Education

Diploma or degree in a relevant field

Job description

About Us

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. She aims to empower them to dream of a future where they are not limited by family circumstances.

We are excited to welcome a dedicated and experienced individual to the role of Residential Support Coordinator. In this crucial position, you will play a pivotal role in providing exceptional residential support services for our incoming scholars. Your main objective will be tostay on campus,ensure scholars' well-being, safety, and a smooth transition into our residential facilities whilst upkeeping the campus to be vibrant. You will collaborate closely with scholars, their families, and other stakeholders to foster a positive and supportive living environment.

Interested candidates may submit their resume to [e-mail]

KEY RESPONSIBILITIES

ScholarRoutine Care and Support:

• Live in campuswith scholars and provide routine care and support, including assistance with meals, waking up, and lights out duties, ensuring scholars' well-being and adherence to daily schedules.
• Coordinate and oversee the security, facilities/ cleaning to upkeep and optimise the residential environment for the scholars

Role Modelling and Wellbeing:

• Serve as a positive role model, demonstrating professionalism, responsibility, and respect, while staying vigilant to ensure scholars' safety.
• Offer general emotional support, contributing to a positive living environment for scholars within the residential community, collaborating with other staff members as needed.

Residential Policies and Procedures:

• Communicate, promote, and enforce residential policies and procedures, ensuring compliance and adherence by scholars.

Collaboration and Coordination:

• Collaborate with internal departments, such as Scholar Development Executives, Programme, and security, for a holistic approach to scholar support. Build relationships with external partners to enhance residential support services.

Crisis Management:

• Be prepared to handle emergency situations, including fire safety and first aid, following established protocols to ensure the safety of all residents.

Residential Events and Programming:

• Support residential events, activities, and programs that promote community engagement, cultural exchange, and personal growth among scholars.

Administration/Operations and Facilities Support

• Support in procurement, upkeeping of facilities and administration duties for the daily/event operations of the campus.

QUALIFICATIONS

• Diploma or degree in a relevant field, or equivalent experience.
• Previous experience in residential support or student services is a bonus.
• Strong interpersonal and communication skills, connecting effectively with scholars from diverse backgrounds.
• Knowledge of youth engagement theory and cultural sensitivity
• Demonstrated crisis management.
• Excellent organizational and multitasking abilities.
• Ability to work independently and collaboratively within a team-oriented environment.
• Mandatory to stay on campus, working rotational night and morning shifts, including Sunday evenings, with Friday early dismissal, as required.
• For part time, adhoc relief positions - minimum 6 months, and hours to be discussed

Only shortlisted candidates will be notifed.