Reservations Executive: Elevate Guest Experience & Revenue

Hilton Worldwide, Inc.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global hospitality company is seeking a Reservations Executive for its Singapore location. The role involves ensuring efficient operations within the Reservations department, enhancing guest service, and maximizing room revenue. Candidates should have a minimum of 2 years' experience in a similar role within an international hotel chain and possess a relevant degree or diploma. The position requires a proactive attitude, strong attention to detail, and time management skills, making it essential for success in this role.

Qualifications

• Minimum 2 years' experience in a similar capacity with international hotel chain.
• Accountable and focused on driving success for the hotel.
• Flexibility to respond effectively with changes in business.

Responsibilities

• Ensure reservations are processed and updated in a timely and accurate manner.
• Respond to all emails and phone enquiries in a timely manner.
• Support delivery of exceptional guest service delivery through working with all stakeholders.

Skills

Customer service orientation

Attention to detail

Time management

Team collaboration

Proactivity

Education

Relevant diploma or degree in a business discipline

Job description

A leading global hospitality company is seeking a Reservations Executive for its Singapore location. The role involves ensuring efficient operations within the Reservations department, enhancing guest service, and maximizing room revenue. Candidates should have a minimum of 2 years' experience in a similar role within an international hotel chain and possess a relevant degree or diploma. The position requires a proactive attitude, strong attention to detail, and time management skills, making it essential for success in this role.