Research Engineer/Fellow (UX) - JL

SINGAPORE INSTITUTE OF TECHNOLOGY; Serangoon Garden Circus; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading educational institution in Singapore seeks a Research Fellow or Research Engineer to lead user research on harmful user-generated content in virtual worlds. This role requires expertise in Human-Computer Interaction and social science methodologies. Candidates should be adept at managing research projects and conducting data collection through surveys and interviews. The position offers an opportunity to collaborate with faculty, engineers, and industry partners on innovative projects within a vibrant research environment.

Qualifications

• Proven expertise in Human-Computer Interaction (HCI).
• Experience with social science methodologies for user research.
• Proficiency in performing statistical analyses.

Responsibilities

• Manage the research project and ensure project deliverables.
• Conduct a comprehensive review of literature and existing safety policies.
• Design and execute surveys and interviews for data collection.

Skills

Human-Computer Interaction (HCI)

Social science methodologies

Statistical analysis

Technical writing

Critical thinking

Education

Relevant degree in Social Science or related fields

Job description

As a University of Applied Learning, the Singapore Institute of Technology (SIT) works closely with industry in its research pursuits. This position is situated within the Centre for Immersification, dedicated to applied research in immersive technologies and bridging the gap between academia and industry. Research staff at the Centre have the opportunity to be equipped with applied research skill sets relevant to industry demands while working on innovative projects within the university.

The research team is seeking a Research Fellow or Research Engineer with strong expertise in Human-Computer Interaction (HCI) and social science methodologies to lead the user research and policy development, as part of an interdisciplinary team investigating harmful user-generated content in virtual worlds as part of a national research initiative on Online Trust and Safety. The primary responsibility of this role is to investigate users’ experiences with harmful content in these virtual environments, review existing reporting guidelines on these platforms, and evaluate users’ responses to alternative mechanisms.

The successful candidate will work with a diverse team of faculty members, engineers, and industry partners, including labs at the College of Computing and Data Science (CCDS) at NTU. Technical skills, natural curiosity, versatility, and enthusiasm are highly desired traits that will enable success in this fast-paced environment.

Key Responsibilities

• Manage the research project together with Principal Investigator (PI), Co-PI and the research team members to ensure all project deliverables are met.
• Conduct a comprehensive review of literature, existing safety policies, community standards, and moderation tools currently used in online social gaming platforms
• Design and execute surveys and interviews to collect data (including participant recruitment) to address the relevant research questions.
• Perform statistical analysis on survey/experimental data, and Conduct thematic analysis on interview transcripts and open-ended survey responses.
• To lead and report research findings in a form of high-quality publications and present in international peer-reviewed conferences and journals.
• Develop policy recommendations based on the research findings.
• Carry out Risk Assessment, and ensure compliance with Work, Safety and Health Regulations.
• Coordinate procurement and liaison with vendors/suppliers.
• Work independently, as well as within a team, to ensure proper operation and maintenance of equipment.

Job Responsibilities

• Manage the research project together with Principal Investigator (PI), Co-PI and the research team members to ensure all project deliverables are met.
• Conduct a comprehensive review of literature, existing safety policies, community standards, and moderation tools currently used in online social gaming platforms
• Design and execute surveys and interviews to collect data (including participant recruitment) to address the relevant research questions.
• Perform statistical analysis on survey/experimental data, and Conduct thematic analysis on interview transcripts and open-ended survey responses.
• To lead and report research findings in a form of high-quality publications and present in international peer-reviewed conferences and journals.
• Develop policy recommendations based on the research findings.
• Carry out Risk Assessment, and ensure compliance with Work, Safety and Health Regulations.
• Coordinate procurement and liaison with vendors/suppliers.
• Work independently, as well as within a team, to ensure proper operation and maintenance of equipment.

Key Competencies

• Able to build and maintain strong working relationships with people within and external to the university.
• Self-directed learner who believes in continuous learning and development
• Proficient in technical writing and presentation
• Possess strong analytical and critical thinking skills
• Show strong initiative and take ownership of work