Remote Enrolment & Customer Support Specialist

DOG HAVEN PTE. LTD.; Remote; SGD 80,000 - 100,000; Part time

Job summary

A pet salon and academy is seeking a candidate to perform administrative duties ensuring smooth enrolment processes with a strong focus on customer service. Responsibilities include managing enrolment inquiries, invoicing, and updating schedules. The ideal candidate will demonstrate good communication skills, multitasking abilities, and must possess a positive and customer-oriented attitude. This position allows for flexible working hours, approximately 6-7 hours per week, with the opportunity to work from home.

Benefits

Safety-focused and inclusive working environment

Opportunity to work in a well-established pet salon & academy

Flexibility in work hours

Pet-related education development

Qualifications

• Good working attitude and a growth mindset.
• Undergraduate is welcome to apply.

Responsibilities

• Perform administrative duties ensuring smooth enrolment processes with exceptional customer service.
• Handle general enrolment inquiries on courses, emails/messages/calls, invoicing, payments, and update course schedules.
• Perform ad hoc duties such as social media posting.

Skills

Good writing, editing and communication skills

Customer oriented

Multitasking and organisational ability

Good command of English, both verbal and written

Basic Microsoft Office skills

Job description

A pet salon and academy is seeking a candidate to perform administrative duties ensuring smooth enrolment processes with a strong focus on customer service. Responsibilities include managing enrolment inquiries, invoicing, and updating schedules. The ideal candidate will demonstrate good communication skills, multitasking abilities, and must possess a positive and customer-oriented attitude. This position allows for flexible working hours, approximately 6-7 hours per week, with the opportunity to work from home.