REMITTANCE CLERK

GOLDEN HORSE PRIZE ENTERPRISE PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A financial services company based in Singapore is looking for a Remittance Clerk to manage incoming and outgoing money transfers. This role includes ensuring accuracy, maintaining records, and assisting customers with inquiries. Candidates should possess at least a diploma in finance or business and have experience in the financial services sector, preferably in remittance or banking. Strong attention to detail, proficiency in financial software, and good communication skills in English are essential. The role demands adherence to financial regulations and excellent customer service.

Qualifications

• Minimum of a diploma or relevant qualification in finance, business, or a related field.
• Previous experience in financial services, particularly in remittance or banking is preferred.
• Proficiency in using financial software and systems; good computer skills.

Responsibilities

• Handle incoming and outgoing remittance transactions, ensuring accuracy and compliance.
• Assist customers with inquiries regarding remittance services.
• Maintain accurate records of transactions, updating databases and generating reports.

Skills

Customer Service

Attention to Detail

Communication Skills

Analytical Skills

Education

Diploma or relevant qualification in finance or business

Tools

Financial software proficiency

Job description

A Remittance Clerk in Singapore typically handles the processing of money transfers and remittances for individuals and businesses. Here’s a breakdown of the job description and requirements:

Job Description:

• Processing Transactions: Handle incoming and outgoing remittance transactions, ensuring accuracy and compliance with relevant regulations.
• Customer Service: Assist customers with inquiries regarding remittance services, providing information on terms and procedures.
• Record Keeping: Maintain accurate records of transactions, updating databases and generating reports as needed.
• Regulatory Compliance: Ensure adherence to local and international financial regulations, including anti-money laundering (AML) laws and foreign exchange rules.
• Cash Handling: Accurately manage cash transactions, ensuring proper balances and security measures are in place.
• Collaboration: Work with banks, financial institutions, and other stakeholders to facilitate smooth transaction processing.
• Problem Resolution: Address and resolve transaction discrepancies or customer issues promptly.

Requirements:

• Education: Minimum of a diploma or relevant qualification in finance, business, or a related field.
• Experience: Previous experience in financial services, particularly in remittance or banking, is preferred.
• Technical Skills: Proficiency in using financial software and systems; good computer skills.
• Attention to Detail: Strong focus on accuracy and detail in transaction processing.
• Communication Skills: Good verbal and written communication skills in English; knowledge of other languages may be an advantage.
• Regulatory Knowledge: Familiarity with financial regulations related to remittance services in Singapore.
• Customer Service Orientation: Ability to provide excellent service and manage customer relationships effectively.

Additional Attributes:

• Strong analytical skills.
• Ability to work in a team or independently.
• Time management skills to handle multiple tasks efficiently.