Regional e-Bill Assistant Manager

DSV Air & Sea Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global logistics provider in Singapore seeks a finance support specialist to oversee accounts receivables and e-invoicing processes. The role involves improving billing SOPs, conducting training, and resolving invoicing exceptions. Candidates should have 3 to 5 years of experience in the logistics or freight industry, possess strong analytical skills, and be proficient in Microsoft Excel. Strong communication skills in English are essential, along with the ability to work independently and under pressure.

Qualifications

• 3 to 5 years relevant experience in logistics or freight industry.
• Finance background is an added advantage.
• Ability to coordinate with countries and monitor compliance.

Responsibilities

• Support regional finance control tower in accounts receivables.
• Engage in improvement projects and training for billing SOP.
• Monitor invoicing exceptions and provide resolutions.

Skills

Initiative and maturity to work independently

Analytical and attention to details

Proficient in English both oral and written

Excellent interpersonal communication skills

Proficient in IT and Microsoft office applications

Ability to work under pressure and multi-task

Tools

Microsoft Excel

Job description

Job Description

• Regional Finance control tower support in area of accounts receivables and e-invoicing
• Billing SOP enhancement and continuous training
• Process improvement / report generation
• Primary regional eBill production support
• Improvement projects engagement as required

Specific Accountabilities

A. Resolution / reduction of invoicing exceptions:

• Participate in weekly conference calls with Schenker countries and billing control tower
• Monitor countries’ invoice fallouts through weekly reports from pre-audit company, identify root cause and provide guidance on the resolution of billing exceptions
• Consolidate country feedback on exceptions / weekly SOAs if required
• Support countries with transmission failures in eBill
• Trouble-shoot technical issues with IT and recommend remedial action
• Raise change requests to IT to amend / modify existing erroneous mapping
• Conduct training / re-training on billing SOP and ensure compliance on country level
• Develop and document processes to better manage invoicing exceptions e.g. standardize exception reasons from countries etc.
• Generate internal reports for monitoring as well as to management on demand

B. Billing accuracy and timeliness:

• Track and monitor timely billing and submission of e-invoices against customer’s set targets
• Generate internal reports to tally customer’s monthly / quarterly rating on billing accuracy and timeliness
• Participate in monthly / quarterly business reviews with customer or billing control tower

Skills Required

• Initiative and maturity to work independently
• Analytical, attention to details and process oriented
• Proficient in English both oral and written
• Excellent interpersonal communication skills
• Proficient in IT and Microsoft office applications especially excel. Macros skills would be an advantage
• Ability to working under pressure and multi-task

Experience and Qualifications

• Ability to co-ordinate with countries, monitor compliance and communicate clearly on regional initiatives.
• 3 to 5 years relevant experience in the logistics / freight industry with finance background is an added advantage.