Regional Customer Operations Lead — 6–8 Month Maternity Cover

Rolls-Royce; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading aerospace company in Singapore is looking for a Customer Operations Manager for a maternity cover of 6-8 months. The role includes overseeing service delivery and managing customer relationships effectively. Candidates must have a degree or equivalent experience, extensive customer service skills, and the ability to lead teams in a global context. Competitive salary and attractive benefits are offered.

Benefits

Competitive salary

Exceptional benefits

Employee discounts

Qualifications

• A good understanding of Rolls‑Royce products and services.
• Extensive experience working directly with customers and delivering to their expectations.
• Experience operating in a complex global environment and managing multi‑national teams.

Responsibilities

• Define & deliver critical customer delivery plans.
• Recruitment and development of Airline Services Teams.
• Lead the EIS process for new OE and transitioned fleets.

Skills

Customer relationship management

Project management

Team leadership

Communication skills

Education

Degree level qualification or equivalent industry experience

Job description

A leading aerospace company in Singapore is looking for a Customer Operations Manager for a maternity cover of 6-8 months. The role includes overseeing service delivery and managing customer relationships effectively. Candidates must have a degree or equivalent experience, extensive customer service skills, and the ability to lead teams in a global context. Competitive salary and attractive benefits are offered.