Receptionist Front Desk

WSH Experts Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A corporate service provider in Singapore is seeking an experienced corporate receptionist to manage front desk operations. The candidate will greet visitors, handle phone calls, and maintain a professional atmosphere. Candidates should have over 5 years of reception experience, excellent organizational skills, and familiarity with MS Office applications. A pleasant demeanor and strong interpersonal skills are essential for success in this fast-paced environment.

Qualifications

• At least 5 years of experience as a corporate receptionist.
• Experience dealing with general inquiries.
• Ability to work with minimal supervision.

Responsibilities

• Greet and welcome visitors professionally.
• Manage visitor sign-in/out procedures.
• Answer and forward phone calls promptly.

Skills

Reception work

Diary management

Organizational skills

Excellent interpersonal skills

Computer literacy

Education

Relevant certifications in service excellence

Tools

MS Outlook

MS Word

MS Excel

Job description

Overview

Location - Changi

Responsibilities

• Professionally greet and welcome all visitors, vendors, staff etc upon arrival.
• Maintain a neat, organized and welcoming reception area at all times.
• Answer, screen and forward incoming phone calls promptly and courteously, providing basic company information when requested.
• Manage visitor sign-in/out procedures, issue visitor passes and notify relevant staff of guest arrivals.
• Direct visitors/callers to the appropriate person or divisions.
• Relay important information to staff as needed (e.g courier deliveries, meeting room changes).
• Report maintenance issues for the reception area, common space, or equipment (e.g lights out, coffee machines not working etc..) to the appropriate contact (Facilities / Corporate Services / ICT).
• Manage the lost and found of items found within the premises.
• Any other duties as assigned by Officer in Charge.

Qualifications / Requirements

• Possess at least 5 years and above of relevant experience as a corporate receptionist, including reception work, dealing with general enquiries and diary management.
• Computer literacy with experience of using e-mail (MS Outlook), MS Word and MS Excel;
• Demonstrate excellent organizational, coordinating and personal interface skills
• Ability to work under minimal supervision;
• Pleasant character/personality with the ability to project a professional image for the organization; comfort and experience interfacing with various levels of officers and management, while working in a fast-paced environment;
• Attended and obtained certifications on relevant service excellence courses