Quick Response Shift Team Lead

SOLUTRUST PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology firm in Singapore is seeking a skilled technician to manage EV Charger deployments and resolve network issues. The ideal candidate will have experience with AC/DC charging systems, excellent troubleshooting skills, and the ability to work long hours. Responsibilities include configuring network devices and providing ongoing IT support to users.

Qualifications

• Experience in configuring and troubleshooting EV charger systems.
• Hands-on knowledge of AC and DC EV charging technologies.
• Ability to analyze and interpret logs from control systems.

Responsibilities

• Conduct troubleshooting and rectification of EV Charger deployments.
• Monitor IT and security events and resolve user requests.
• Set up and configure network peripheral devices.

Skills

Troubleshooting EV systems

Configuration of network devices

Knowledge of AC and DC charging systems

Understanding of network principles

Job description

• Demonstrates exposure and experiences in EV Charger and Telecommunication deployments and carrying out quick troubleshooting + rectification work.
• Strong working knowledge of AC and DC EV charging systems, with practical hands‑on experience.
• Familiarity with OCPP protocal and App interface.
• Solid understanding of LAN/WiFi/4G network principles, with the ability to troubleshoot and resolve network issues.
• Proficient in reading and analysing diagnostic log from CSMS.
• Shift work will be expected. Candidate preferably to have exposure in resolving ticketed issues, provide IT and security event monitoring, attending to user request and problem management.
• Skilled in troubleshooting, configuring, and setting up network peripheral devices such as modems, routers, switches, and I/O devices.
• Long hours and overtime to be expected.