Quality Assurance Engineer

ISS M&E PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A facilities management company based in Singapore is seeking to hire a professional responsible for coordinating inspections, maintaining records, developing training materials, and providing support to the Facility Manager. Candidates should have strong understanding of quality assurance processes and excellent coordination skills. This role provides an excellent opportunity to contribute to operational excellence.

Qualifications

• Ability to coordinate inspections with peers and clients.
• Strong understanding of quality assurance processes.
• Skills in document preparation and record keeping.
• Experience in developing training materials.

Responsibilities

• Coordinate and conduct inspections to identify defects.
• Monitor and track site-related SOPs and forms.
• Develop training materials and facilitate trainings.
• Provide support to the Facility Manager as needed.

Job description

Job Responsibilities

1. Inspection / Main responsibility
   • Coordinate inspection with peers and/or clients.
   • Conduct inspection independently and/or with peers and/or clients.
   • Identify defects and/or areas of improvement.
   • Input and submit inspection report, including photos and description of routine defects and rectification.
   • Suggest ideas for rectification and coordinate with Operation and/or Management to rectify defects.
   • Coordinate and perform verification of checklists.
   • Escalate defects identified.
   • Plan out inspection schedule.
   • Attend bi-weekly operation meeting with site management team.
   • Prepare required documents and upkeep for the meeting materials.
   • Ensures that the QA TO performs and maintain the calibration report and status of all meters. To follow-up calibration and quotation where necessary.
   • ➢ KPI: Ensure no expired measuring meters used by Operation.
   • Assist AFM in maintaining and monitoring the site master licensing file. *within 3-to-6-months’ time after OJT
   • ➢ KPI: Ensure no expired licence and all licences meet the renewal duration.
   • Setup, maintain and monitor the Master PM schedule at campus level and aligning of quantity of works to be done. This figure to be validated and submit to Operations Admin / Analyst in a timely manner for FM monthly submission.
   • ➢ KPI: Ensure figures are validated in a timely manner without delay in FM reporting (within the month; ie no spillover).
   • Setup a workflow, maintain a Master database and monitor the deadlines for various reports for timely submission to customer. This includes but not limited to Code Purple Drills, Specialist Contractors, EIC, Vaccination records etc.
   • ➢ KPI: Ensure reports & checklist are validated in a timely manner without delay in FM reporting (within the month; ie no spillover).
2. Documents and Records Keeper
   • Responsible for monitoring and tracking of site related SOPs, Forms, Checklists, etc.
   • Develop new SOPs where necessary
3. Training
   • Develop training materials for various trades.
   • Facilitate & coordinate trainings. Conduct training on topics related to own Subject Matter Expertise.
   • Track and report training completion.
   • Coordinate and support training for peers and/or clients when needed.
4. Project and Operation Support
   • Attend to any duties or works as assigned by Facility Manager.