QA Manager

SAFIR TECHNOLOGY SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A technology solutions company in Singapore seeks a QA Manager to lead quality assurance for software development. The ideal candidate will have over 10 years of experience in software quality assurance, with a strong background in the Life & Health Insurance sector. Responsibilities include defining QA strategies, managing testing activities, and ensuring compliance with regulatory standards. Strong communication and stakeholder management skills are essential. A Bachelor’s degree in Computer Science or a related field is required.

Qualifications

• At least 10 years of experience in software development quality assurance.
• 3+ years in the Life & Health Insurance industry.
• Experience in Agile and Waterfall development processes.

Responsibilities

• Define and implement QA strategy and best practices.
• Oversee end-to-end testing across all impacted systems.
• Manage internal QA teams and vendors for testing.

Skills

Quality Assurance Methodologies

Stakeholder Management

Communication Skills

SQL Knowledge

Automation Frameworks

Education

Bachelor’s degree in Computer Science or equivalent

Tools

HP UFT

Selenium

Appium

Cucumber

JMeter

LoadRunner

Job description

Role Overview

As a QA Manager, you will lead the end-to-end execution of quality assurance for software products developed for a key strategic initiative at Prudential. Reporting to the Tech Product Manager, you will collaborate with business units and IT teams to deliver cutting‑edge technology that enables Prudential Singapore’s digital capabilities.

Key Responsibilities

• Define and implement QA strategy, standards, and best practices aligned with business objectives.
• Estimate, plan, prioritize, and coordinate testing activities for the project team.
• Liaise with various internal and external teams to understand system requirements and identify the scope for UAT.
• Oversee end-to-end testing across all impacted systems and processes.
• Ensure timely availability of test environments and test data.
• Manage internal QA team and vendors for both manual and automated testing.
• Ensure compliance with regulatory and security standards (e.g., MAS, PDPA).
• Track and report QA metrics: defect density, test coverage, pass/fail rates, release readiness.
• Stay current with emerging QA tools, technologies, and strategies.

Competencies & Personal Traits

• Independent and works well across different functions.
• Excellent stakeholder management and communication skills.
• Strong sense of drive and commitment to lead and deliver on responsibilities.
• Strong verbal and written communication skills.
• Ability to work in dynamic, fast‑paced environments.

Technical Skills

• Good knowledge of QA methodologies, tools and processes.
• Experience in writing clear and comprehensive test plans and test cases.
• Experience with automation frameworks and CI/CD integration.
• Familiarity with compliance and security testing.
• Experience in 1 or more of the following technologies:
• Functional Testing: HP UFT, Selenium, Appium, Cucumber.
• Load/Performance Testing: JMeter, LoadRunner.
• Possess good knowledge of SQL and automation scripting.

Experience

• At least 10 years of working experience in software development quality assurance with at least 3 years of working experience in Life & Health Insurance industry.
• Experience working in both the Agile software development and Waterfall software development process.
• Vendor management and team leadership experience.

Education

• Bachelor’s degree in computer science, Computer Engineering, or equivalent.