Project Engineer

JAD SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading application support firm in Singapore is seeking a Junior Application Support Analyst to provide on-site support for trading applications. You will resolve client issues, conduct complex analysis, and work with technologies in low latency trading. Ideal candidates will have a strong background in Linux and client communication skills. This role is critical in supporting global clients efficiently.

Qualifications

• Experience with Linux OS and Linux-based server applications.
• Strong ability in performing complex log file analysis.
• Experience with applications connecting to global derivatives exchanges.

Responsibilities

• Respond promptly to support requests and inquiries from clients.
• Conduct in-depth analysis of complex order and trade histories.
• Collaborate with the infrastructure team on server and network upgrades.

Skills

Problem solving

Analytical skills

Linux OS knowledge

Client communication

Network troubleshooting

Education

Computer Science, Engineering, or related technical degree

Tools

Linux command line tools

SQL

bash or Perl scripting

Job description

Junior Application Support Analyst - job post

Location: Singapore Downtown office. This role is on site and focuses on problem solving to support trading applications and exchange connectivity for Global Derivatives Markets.

About the role: Junior Application Support Analyst (on site)

This role involves problem solving to support trading applications and exchange connectivity for Global Derivatives Markets. You will join an award-winning application support team, work directly with clients to understand, troubleshoot, and resolve issues with complex trading strategies, and communicate directly with software and infrastructure engineers to gain experience and expertise.

You will work with the latest technology in low latency trade execution across Global Exchanges, maintaining Linux server and Windows client applications across our global distributed architecture in both proprietary private cloud and public cloud environments.

This is a technical role based in our Singapore Downtown office, supporting our global client base and working as part of a global team where communication is key with clients and colleagues across multiple teams and time zones.

You will be required to:

• Respond promptly to support requests and enquiries from clients.
• Actively monitor and respond to alerts for critical systems and infrastructure, resolving issues where possible and escalating as needed.
• Support customers and resolve issues related to order management, risk management, exchange market data and exchange connectivity.
• Conduct in-depth analysis of complex order and trade histories.
• Work directly with new customers to coordinate the deployment and configuration of the company’s trading applications.
• Manage distribution and installation of software enhancements and upgrades.
• Work with exchanges and software engineers to test and conform new software releases including UAT testing.
• Collaborate with the infrastructure team to test and complete server and network upgrade projects.
• Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

About you

• Have a Computer Science, Engineering, or related technical degree.
• Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools (e.g., grep, sed, awk).
• Strong analytical skills and the ability to perform complex log file analysis to identify root causes and implement effective solutions.
• Ability to work with clients in a high-pressure or time-critical environment.
• Willingness to take responsibility and escalate issues when appropriate.
• Interest in new technologies related to low-latency and algorithmic trading strategies; ability to communicate ideas and solutions to technical and non-technical audiences.
• Experience supporting applications that connect to major global derivatives exchanges (e.g., CME, EUREX, ICE, ASX, SGX, JPX) and familiarity with exchange protocols such as OmNet, ITCH/OUCH, and FIX.
• Experience with basic network troubleshooting using tools such as telnet, tcpdump or equivalent.
• Knowledge of relational databases and SQL; familiarity with bash or Perl scripting; exposure to cloud providers such as AWS is a plus.

How to Apply

Please email your CV to [e-mail]