Programme Coordinator (+ Weekend)

PLAYFACTO SCHOOL PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A growing educational institution in Singapore is seeking a dedicated Programme Coordinator to enhance customer service and manage logistics for enrichment programmes. The ideal candidate is bilingual in English and Mandarin, possesses strong organisational skills, and is comfortable working on weekends. This role offers a chance to work in a dynamic and child-focused environment, ensuring efficient communication and support to stakeholders, parents, and children.

Qualifications

• Ability to commit on weekends for a 5-day work week.
• Proficient in English and Mandarin for communication.
• Enjoy working in a child-focused environment.

Responsibilities

• Attend to customer enquiries efficiently.
• Manage logistics for events and programmes.
• Support administrative tasks across centres.

Skills

Customer service

Organisational skills

Bilingual in English and Mandarin

Multitasking

Problem-solving

Job description

We are expanding!

Join PlayFACTO School as an Programme Coordinator, where you’ll play a crucial role in ensuring seamless communication and support for our customers. If you have a passion for delivering excellent service and possess strong organisational skills, we’d love to hear from you!

Job Description

• Attend to all customer enquiries with professionalism and efficiency
• Assist in organising and managing logistics for enrichment programmes, events, and competitions.
• Support administrative and operational tasks within the department and across assigned centres
• Manage payment collection, invoicing, and fee tracking for enrichment programmes, if any

Job Requirements

• Able to commit on weekends (5 day work week)
• Proficient in spoken and written English and Mandarin (required to liaise with Chinese Enrichment stakeholders and parents)
• Enjoy working with children and in a child-focused environment
• Strong organisational and administrative skills, with attention to detail
• Able to multitask and prioritise effectively in a fast-paced setting
• Proactive, dependable, and confident in handling parent interactions and resolving issues

If you have what it takes to excel in this role, we’d love for you to be part of our team!