Private Banking Client Experience Associate

BANK OF SINGAPORE LIMITED; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading financial institution in Singapore is seeking an experienced professional to provide administrative and client service support to Relationship Managers in Private Banking. The role involves responding to client inquiries, monitoring transactions, and supporting financial advisory services. Ideal candidates should have at least 3 years of relevant experience and proficiency in Japanese for effective communication with clients. Strong interpersonal skills and a meticulous approach are essential for success in this fast-paced environment.

Qualifications

• Minimum 3 years of experience in client servicing or operations within financial institutions.
• Proficiency in Japanese is required to support Japanese clients.
• CACS certification preferred.

Responsibilities

• Provide administrative support to Relationship Managers servicing Private Banking clients.
• Respond to client enquiries and instructions, ensuring resolutions.
• Monitor client transactions and activities.

Skills

Client service skills

Communication skills

Attention to detail

Collaboration skills

Problem-solving skills

Education

Bachelor degree or diploma

Job description

A leading financial institution in Singapore is seeking an experienced professional to provide administrative and client service support to Relationship Managers in Private Banking. The role involves responding to client inquiries, monitoring transactions, and supporting financial advisory services. Ideal candidates should have at least 3 years of relevant experience and proficiency in Japanese for effective communication with clients. Strong interpersonal skills and a meticulous approach are essential for success in this fast-paced environment.