Policy Administrator (HNW)

CSGROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading insurance provider in Singapore is looking for a professional to handle routine policy administration and after-sales servicing tasks. The ideal candidate should possess strong communication and problem-solving skills, ensuring quality interactions with clients and co-workers while maintaining data integrity in policy records. Interested applicants can reach out directly to the provided email for applications.

Qualifications

• Experience in policy administration and servicing.
• Ability to handle a range of after-sales servicing requests.
• Attention to detail for data integrity.

Responsibilities

• Handle routine policy administration and servicing.
• Manage after-sales servicing requests professionally.
• Ensure data integrity in CRM system and policy records.
• Exhibit positive behavior in interactions with co-workers.
• Update manuals and procedures as necessary.

Skills

Good communication skills

Problem-solving skills

Job description

· Handle routine policy administration and servicing within standard protocols & assigned authority under a straight timeline

· Equip with good communication & problem‑solving skills in handling wide range of after‑sales servicing requests (e.g. collateral assignments, change of policy ownership/life insured/ beneficiary, policy surrender and claim, etc.), in a timely, accurate and professional manner

· Keep data integrity and documentation standards within the CRM system and policy records, ensuring accuracy and consistency.

· Exhibit positive, supportive behaviour in all interactions with co‑workers & line managers

· Review and update manuals, procedures or operational forms when necessary

Interested applicants pls reach out directly to [e-mail]