Patient Transfer Porter / Senior Patient Transfer Porter (Singapore General Hospital)

ISS FACILITY SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading facility management company in Singapore is seeking a Patient Transfer Porter to ensure safe transportation for patients within the hospital. Responsibilities include delivering medical records and providing coaching to junior staff if applying for a senior role. Candidates with prior experience will be preferred. Basic IT skills and the ability to handle difficult customers are essential for success in this role.

Qualifications

• Basic knowledge of handling e-systems and smartphones is required.
• Experience in customer service is essential.
• Ability to lead a team for Senior role.

Responsibilities

• Perform portering services for patients in a safe manner.
• Deliver and collect medical records within a hospital environment.
• Comply with health and safety requirements.

Skills

Customer focused

Team building

Accountability

Results driven

Education

Minimum 'O' Levels / ITE Cert

Tools

Basic IT knowledge

Job description

Job Description & Key Requirements

KEY RESPONSIBILITIES

• Perform portering services for patients to and from the wards/ specialist clinics/ departments/ external centres in a safe and professional manner.
• Deliver and collect medical/patient records, specimens, medications or any other items within a hospital environment.
• Comply with quality service, safety and health requirements of ISS and customers.
• Build strong relationships with stakeholders and anticipate their needs.
• Implement productivity related initiatives
• Provide coaching & supervision of junior or new team members (for Senior position)

KEY REQUIREMENTS

• Minimum "O" Levels / ITE Cert
• Day and Night shift available
• Basic IT knowledge is required to handle e-system, computer, smartphones.
• Able to handle difficult customer.
• Candidates who have prior similar experience will be considered for the Senior Patient Transfer Porter role
• Able to lead a team (for Senior position)

KEY BEHAVIORS

• Build effective team
• Customer focused
• Drive results
• Ensure accountability