Patient Services Specialist - Registration & Finance

Tan Tock Seng Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A major healthcare institution in Singapore is seeking a Patient Administration Officer to handle patient registration, collect deposits, and provide financial counselling. Ideal candidates will have a diploma in any discipline and preferably prior customer service experience. The role requires proficiency in MS Excel and the ability to work in a fast-paced environment with rotating shifts, including weekends and public holidays.

Qualifications

• Preferably with frontline / customer service experience.
• Able to work in a fast-paced environment and multi-task.
• Require to don PPE and N95 mask when necessary.

Responsibilities

• Perform patient registration and collect deposits.
• Provide financial counselling to patients.
• Handle decant transfers of patients to other hospitals and administrative matters.

Skills

Customer service

Data entry

Proficiency in MS Excel

Multi-tasking

Education

Diploma in any discipline

GCE 'A' or 'O' Level

Higher NITEC / NITEC in any discipline

Job description

A major healthcare institution in Singapore is seeking a Patient Administration Officer to handle patient registration, collect deposits, and provide financial counselling. Ideal candidates will have a diploma in any discipline and preferably prior customer service experience. The role requires proficiency in MS Excel and the ability to work in a fast-paced environment with rotating shifts, including weekends and public holidays.