Patient Service Associate (Temp-to-Perm/Healthcare Industry) #HLWT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A healthcare services provider in Singapore is seeking a dedicated frontline service personnel. This role requires empathy and professionalism in assisting patients with registration, appointment scheduling, and financial counselling. Candidates should have relevant diplomas or equivalent qualifications, be proficient in computer applications, and demonstrate strong interpersonal skills. The position offers an opportunity to thrive in a fast-paced environment while delivering excellent customer service.

Qualifications

• Diploma or equivalent education required.
• Ability to handle fast-paced environments.
• Strong team player with interpersonal skills.

Responsibilities

• Deliver frontline services to patients with care and empathy.
• Handle patient registration and appointment scheduling.
• Assist doctors with medical reviews in consultation rooms.

Skills

Customer service

Organisational skills

Interpersonal skills

Multi-tasking

Computer proficiency

Education

Diploma in any discipline / GCE 'A' / 'O' Level

Higher NITEC in Business Studies

NITEC in Service Skills

Job description

Job description

You will need to demonstrate care, empathy and professionalism in delivering prompt and excellent frontline services to patients. You will handle the registration of patients' visits, appointment scheduling, collection of payments and provide financial counselling. In addition, you will handle the administration of patients' records and assist doctors with patients' medical reviews in the consultation rooms.

Requirements

• Diploma in any discipline / GCE 'A' / 'O' Level / Higher NITEC in Business Studies / NITEC in Service Skills
• Able to multi-task in a fast-paced and dynamic environment
• Team player with good organisational and interpersonal skills
• Passion in proving excellent customer service
• Proficiency in computer applications is a must