Patient Service Associate (Outpatient Paediatric Clinic)

KK Women's & Children's Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare institution in Singapore is seeking a candidate to assist doctors in consultation rooms and facilitate patient visits. Responsibilities include scheduling appointments, completing billing transactions, and addressing patient enquiries. Ideal candidates will have at least a GCE ‘N’ Level qualification, with experience in customer service or healthcare being an advantage. Availability for alternate Saturday half day duty is required.

Qualifications

• At least GCE ‘N’ Level qualification.
• Experience in the customer service/healthcare industry is an advantage.
• Availability for alternate Saturday half day duty.

Responsibilities

• Assist doctors in consultation rooms during patient reviews.
• Facilitate patient visits by scheduling appointments.
• Complete billing transactions and attend to patient enquiries.

Education

GCE ‘N’ Level qualification

Job description

You will assist the doctors in the consultation rooms, when doctors review patients and/or provide treatments to patients. You will also be required to facilitate the patients’ visits by scheduling appointments, completing billing transactions and attending to patients’ enquiries.

Job Requirements

• At least GCE ‘N’ Level qualification
• Applicants with work experience in the customer service/healthcare industry will have an advantage
• May be required to perform a lternate Saturday half day duty