Patient Service Associate

Physio and Sole Clinic; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

A leading healthcare clinic in Singapore is seeking a motivated individual for an administrative role. You will manage frontline services and handle various administrative tasks, including scheduling and patient interaction. The ideal candidate should be confident in computer use, flexible with hours, and a team player. On-the-job training will be provided.

Benefits

On-the-job training

5-day work week

Qualifications

• 1 year of customer service or receptionist experience is a bonus.
• Ability to handle administrative work confidently.
• Flexibility in work hours and locations.

Responsibilities

• Provide frontline services and administrative duties.
• Oversee clinic inventory and clinician scheduling.
• Attend to patients at the counters for registration and payment.

Skills

Confident in using Word/Excel and mobile apps

Team player

Able to work independently

Customer service experience

Job description

Company Overview

Physio & Sole Clinic is a leading homegrown practice integrating the best of Physiotherapy and Podiatry. Our mission is to deliver high quality care to our patients through effective communication and ethical clinical practice. We have 9 locations across the island. We are looking for a motivated team player to join our expanding team!

Responsibilities

• Provide frontline services and general administrative duties of the clinic or centre using online clinical management systems and via mobile phone apps
• Oversee clinic inventory, stock ordering and clinician scheduling
• Maintain overall clinic cleanliness and tidiness
• Attend to patients at counters for registration and payment and appointment line
• Account for handover and closing of counter payments
• Attend to client requests and escalate to higher management when needed
• Other ad-hoc duties as assigned

Requirements

• Must be confident in handling administrative work using Word/Excel, computer and mobile apps
• Able to work flexible shift hours and locations (according to monthly roster)
• Team player and motivated individual
• Able to work independently with minimal supervision
• Bonus Skill/Experience: Customer Service and receptionist experience of at least 1 year

Working Hours

Weekdays Shift Hours: 9.15am - 6.45pm / 10.45am - 8.15pm
Saturdays: 8.45am to 6.30pm
Closed on Public Holidays

- 5 Day Work Week (Off on Sunday and 1 weekday)

- On-The-Job Training provided