Patient Finance Associate / Officer (Private Healthcare)

Charterhouse Resources; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare service provider in Singapore is seeking a Senior Executive for their Business Office. The role involves financial counselling, client support with billing, and managing admission processes. Candidates with cashiering, financial assistance, and a background in public service or healthcare are preferred. Responsibilities include handling inquiries, performing cashiering duties, and coordinating with internal teams. This position contributes to improving service quality and operational processes within the finance function.

Qualifications

• Experience in cashiering, billing, admissions, and financial assistance.
• Background from public service or healthcare institutions.

Responsibilities

• Provide financial counselling and guidance to clients and families.
• Handle client enquiries related to admissions, services, billing structure, and payment matters.
• Manage end-to-end admission processes including bill estimation and client data collection.
• Perform cashiering duties including collection of payments and issuance of receipts.
• Generate monthly invoices and ensure timely payment collection.

Skills

Cashiering

Billing

Admissions

Financial Assistance

Client Counselling

Job description

Role Overview

We are seeking a Senior Executive, Business Office to support business office operations and provide close support to the Finance function within a healthcare / care services environment.

This role is well-suited for candidates with cashiering, billing, admissions, and financial assistance experience, particularly those from public service, healthcare institutions background.

Key Responsibilities

• Provide financial counselling and guidance to clients and families
• Handle client enquiries related to admissions, services, billing structure, and payment matters
• Manage end-to-end admission processes, including:
  • Bill estimation
  • Client data collection
  • Service agreement documentation
  • Deposit collection
• Create, maintain, and update client registration records in the system
• Perform cashiering duties, including:
  • Collection of payments via credit card, NETS, cash, and cheque
  • Issuance of official receipts
• Generate monthly invoices and ensure timely payment collection
• Follow up on outstanding receivables and elevate prolonged overdue accounts to management
• Work closely with internal teams to improve service quality and operational processes
• Provide administrative and operational support to the Finance function
• Coordinate and manage visit requests to the facilities
• Perform other ad-hoc duties as assigned

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to [e-mail]

Charterhouse Resources Pte Ltd (13C6338)

Nix Bo R24123586