Venue Operations Executive & Sports Facility

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A venue management company in Singapore is seeking a Duty Supervisor to oversee day-to-day operations of the venue. Responsibilities include managing patrons’ enquiries, ensuring safety and cleanliness, and acting as the main point of contact for various personnel. They welcome fresh graduates and those with relevant experience to apply. The position requires shifts mainly on weekends, with hours from morning to evening.

Qualifications

• Preferably candidates with event related experience or facilities management experience.
• Fresh Graduates are welcome too!

Responsibilities

• Oversee and manage day-to-day operations of the venue.
• Manage patrons’ enquiries and feedback.
• Ensure the venue is clean and safe, reporting issues as necessary.

Skills

Event related experience

Facilities management

Sports related experience

Job description

The duty supervisor will be in-charge of overseeing and managing day-to-day operations of the venue and ensuring that operations are running smoothly. Provide assistance in logistics and any other daily operational and venue matters that may arise.

Venue management

• Manage patrons’ enquiries, feedbacks, or issues
• Assist and support enquiries from Customer Care
• Assist with programme sign ups and set up of equipment
• Familiarise and promote venue offerings (e.g., programme, courses)
• Ensure that the venue is clean and safe, reporting any safety or cleanliness issues to the facilities or security team
• Ensure that the venue is run in a safe and orderly manner in accordance with the conditions of entry of the venue
• Ensure that venue is ready for Elite Athlete Training (Lights is in Training Mode)
• Be the main point of contact for Customer Care, Facility Attendant/Groundsmen, EAT personnel, Security and Duty Technicians
• Ensure no patrons overstayed the respective bookings
• Assist with any incidents by following the correct procedures and raising an Incident Report (IR) to venue management
• Update venue management with daily sales figures and EAT Numbers
• Attend required staff training
• To provide emergency assistance when required
• Any other duties assigned

Requirements

• Preferably candidates with the event related experience, facilities management or sports related experience
• Duty Supervisors to patrol around the venue for venue checks.
• Fresh Graduates are welcome too!

Working Hours

Monday to Sunday (Mainly Mondays / Sundays only)

Shifts as such:

• 6:30AM to 2:30PM or 2:30PM to 10:30PM

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG