Part Time Contact Centre Agent (Students Are Welcome $80-$100/day)

UPNON ACADEMY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A financial literacy academy in Singapore is seeking part-time Call Centre team members. You will be the first point of contact, responsible for handling inbound and outbound calls professionally. The role requires excellent communication skills, a NITEC or equivalent, and offers flexible hours (3 to 7 hours/day). Daily pay ranges from $80 to $100, with potential progression to full-time positions. Join us to make a meaningful impact in financial education.

Qualifications

• Singaporean Citizen or Singapore Permanent Resident.
• Willingness to work a rotating shift schedule.
• Driven individuals with integrity.

Responsibilities

• Manage inbound and outbound communications (calls) promptly.
• Maintain strict confidentiality of all caller information.
• Address and resolve customer complaints with empathy and efficiency.

Skills

Excellent verbal and written communication skills

Proficiency in Microsoft Office Suite (Word, Excel)

Integrity

Education

NITEC or equivalent in any discipline

Diploma for senior positions

Job description

Upnon Academy is a financial literacy academy formed to improve the lives of everyday working adults and the underprivileged through financial education.

To achieve this, we seek driven individuals with integrity to join us.

About the Role:

Join our Call Centre team to be the first point of contact for our organization. You will be responsible for professionally handling a high volume of inbound and outbound calls.

Key Responsibilities

• Manage inbound and outbound communications (calls) promptly and in accordance with our policies
• Maintain strict confidentiality of all caller information
• Route calls and inquiries accurately to the appropriate internal departments
• Accurately update contact details and information within the Call Centre System
• Address and resolve customer complaints with empathy and efficiency
• Report any faults with telecommunications equipment
• Perform other related duties as assigned

Why Join Us

• A Part Time role doing meaningful work
• Daily Rate: $80 to $100

Requirements

• Singaporean Citizen or Singapore Permanent Resident
• Flexible hours and work schedule: 3 to 7 hours/day, 3 to 5 weekdays/week, 9 to 35 hours/week
• Work in office Near Queensway Shopping Centre
• NITEC or equivalent in any discipline. A Diploma will be recognized for senior positions
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Word, Excel)
• Willingness to work a rotating shift schedule
• Share our goal and values
• Driven individuals with integrity

Progression

Progression to full-time roles

Application Process

If you are looking for a part time role and doing something meaningful, please send us your latest resume