Outlet Supervisor

ABBA OL2 PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality establishment in Singapore is seeking an experienced F&B Supervisor to oversee daily operations, manage staff, and ensure exceptional customer service. The role requires a hands-on leader with at least 2–3 years of supervisory experience in the food and beverage industry. If you have strong leadership and interpersonal skills and are passionate about delivering outstanding guest experiences, this position offers you a dynamic work environment.

Qualifications

• Minimum 2–3 years in an F&B supervisory role or similar position.
• Hospitality management qualifications are a plus.
• Solid understanding of F&B operations and inventory management.

Responsibilities

• Supervise and coordinate day-to-day F&B operations.
• Lead, train, and motivate F&B staff.
• Handle guest inquiries and complaints professionally.
• Monitor stock levels and conduct inventory checks.
• Assist with budgeting and reporting.

Skills

Leadership

Communication

Interpersonal Skills

Inventory Management

Cost Control

Education

High school diploma or equivalent

Job description

ob Summary:

The F&B Supervisor is responsible for overseeing daily food and beverage operations to ensure exceptional customer service, high-quality standards, and efficient team performance. This role requires a hands‑on leader who can manage staff, maintain inventory, and contribute to the overall success of the establishment.

Key Responsibilities:

1. Operations Management:Supervise and coordinate day‑to‑day F&B operations, ensuring smooth service.
   Monitor quality standards for food, beverages, and service to maintain customer satisfaction.
   Enforce health, safety, and hygiene standards in line with regulatory requirements.
2. Team Leadership & Training:Lead, train, and motivate F&B staff to deliver high‑quality service.
   Conduct regular team briefings and provide on‑the‑job training.
   Assist with staff scheduling, ensuring adequate coverage during peak periods.
3. Customer Service:Handle guest inquiries, feedback, and complaints professionally and efficiently.
   Foster a positive dining experience by ensuring attentive and personalized service.
4. Inventory & Cost Control:Monitor stock levels, conduct inventory checks, and coordinate with suppliers as needed.
   Assist in managing costs, including labor, supplies, and waste reduction.
5. Administrative Duties:Assist with budgeting, sales forecasting, and reporting as required.
   Support the F&B Manager with event planning and special promotions.

Key Requirements:

• Experience: Minimum 2–3 years in an F&B supervisory role or similar position.
• Education: High school diploma or equivalent; hospitality management qualifications are a plus.
• Skills:Strong leadership, communication, and interpersonal skills.
  Solid understanding of F&B operations, inventory management, and cost control.
  Ability to multitask, prioritize, and thrive in a fast‑paced environment.
• Certifications: Food safety and hygiene certifications are advantageous.

Personal Attributes:

• Passion for hospitality and delivering exceptional guest experiences.
• Team player with a proactive and hands‑on approach.
• Problem‑solving skills with a calm and composed demeanor.