Outlet Operations Leader — Growth & Rewards

DESAA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job description

Your duties and responsibilities include:

• Oversee the daily operation, ensures the quality, standards, and meet the expectations of the customers.
• Manpower planning and scheduling of work for outlet staff.
• Able to lead, develop, motivate and manage all outlet staff
• Enforcing company SOPs diligently.
• Ensures compliance to food safety, hygiene and sanitation standards according to statutory guidelines
• Measure customer satisfaction, handle customer feedback or complaints, and services recovery.
• Work closely and constantly communicate effectively with all relevant departments in HQ for any matters in relation to the smooth running of the outlet operations

On top of a competitive salary package, other benefits include:

• Fun and nurturing work environment
• Annual performance bonus
• Rapid career progression for high performers
• Medical benefits
• Daily staff meals

5 or 6 day work available (Salary differs).