Operations Transformation Leader — Insurance

RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD.; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading executive search firm in Singapore is looking for a Head of Operations to lead the insurance business operations. This role focuses on driving operational excellence, process optimization, and technology adoption, ensuring alignment with business growth and regulatory requirements. The ideal candidate must possess at least 10 years of insurance industry experience, with 5 years in a senior leadership role, and demonstrate strong leadership, analytical, and problem-solving skills. The position offers the opportunity to implement transformative solutions while maintaining compliance and enhancing customer experience.

Qualifications

• 10+ years of experience in the insurance industry including 5+ years in senior leadership.
• Deep understanding of insurance operations and Singapore regulatory requirements (MAS).
• Experience implementing insurance core systems and digital workflows.

Responsibilities

• Lead end-to-end operations of the insurance business.
• Collaborate with senior management to align operational strategy.
• Champion process re-engineering for operational scalability.
• Ensure compliance with regulatory requirements and internal policies.

Skills

Leadership

Stakeholder management

Analytical skills

Problem-solving

Change management

Education

Bachelor’s degree in Business Administration, Finance, Insurance, or related field

Job description

A leading executive search firm in Singapore is looking for a Head of Operations to lead the insurance business operations. This role focuses on driving operational excellence, process optimization, and technology adoption, ensuring alignment with business growth and regulatory requirements. The ideal candidate must possess at least 10 years of insurance industry experience, with 5 years in a senior leadership role, and demonstrate strong leadership, analytical, and problem-solving skills. The position offers the opportunity to implement transformative solutions while maintaining compliance and enhancing customer experience.