Operations Specialist (1 Year Contract)

PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading insurance provider in Singapore is seeking a dedicated individual to process new insurance proposals. Your role will include working with various stakeholders to meet service standards and quality. You should possess strong customer service skills, problem solving ability, and project management skills. Knowledge of insurance regulations and at least 2 years of relevant experience ispreferred. Join us to contribute to impactful projects and provide top-notch support to Financial Consultants.

Qualifications

• Knowledge of insurance laws and regulations required.
• Good understanding of insurance products essential.
• 2 years of relevant experience preferred.

Responsibilities

• Process new insurance proposals per guidelines.
• Assess and make sound judgement during policy reviews.
• Support Financial Consultants on new business matters.

Skills

Customer-oriented

Problem solving

Interpersonal skills

Decision making

Project management

Proficiency in MS Office

Job description

Job Description

Job Profile Summary

In this role, you will process new insurance proposals according to the set guidelines and stipulated rules & regulations. As part of this dynamic role, you will work closely with internal and external stakeholders to deliver works in accordance to the set service standard and quality.

Job Description

• To process new insurance proposals according to the set guidelines and stipulated rules & regulations and deliver in accordance to the set service standard and quality.
• Ability to appreciate risk management for the new business admin role.
• Process a customer request end to end.
• Perform policy reviews, assess and make sound judgement.
• Provide support and services to Financial Consultants on new business matters.
• Be involved in adhoc projects.

Who we are looking for

Competencies & Personal Traits

• Knowledge of insurance laws & regulations.
• Good understanding of insurance products.
• Customer-oriented, with good interpersonal and communication skills.
• Confident in problem solving and decision making.
• Possesses project management skills.
• Proficiency in MS Office.

Working Experience

• 2 years of experience.
• Prior experience in the insurance industry will be an advantage.