Job Summary
You will lead the daily operations of a central kitchen specializing in Japanese bentos and premium catering services, driving efficient production, quality compliance, and team development to deliver exceptional culinary experiences and support business growth.
Responsibilities
- Oversee daily production workflows and logistics to ensure timely delivery of bentos and catering orders
- Manage inventory control and procurement processes, maintaining strong supplier relationships focused on authentic Japanese ingredients
- Optimize production processes to achieve a balance of high quality, cost-efficiency, and operational capacity
- Ensure strict compliance with Singapore’s food safety regulations (SFA standards) and HACCP guidelines through regular audits and inspections
- Collaborate with head chefs to maintain consistent quality and authenticity of bentos and catering menus
- Lead, train, and supervise kitchen staff including production teams, chefs, and support personnel to enhance operational performance
- Develop and manage shift rosters and staffing levels to maintain a positive and collaborative work environment
- Identify team training needs and implement skill development programs focused on Japanese food preparation and kitchen operations
- Coordinate with sales and customer service teams to plan and execute catering projects of various scales
- Facilitate seamless communication between kitchen production and delivery teams to ensure on-time order fulfillment
- Support menu development for catering packages based on client requirements and seasonal ingredient availability
- Monitor operational costs, prepare budgets, and implement cost-control measures to improve financial performance
- Track key performance indicators (KPIs) such as production output, waste reduction, and customer satisfaction to identify opportunities for process improvement and business growth
Required competencies and certifications
- Strong knowledge of Singapore food safety regulations and quality management systems, including HACCP
- Proven leadership skills to manage and develop kitchen teams effectively
- Proficiency in inventory management software and MS Office applications
Preferred competencies and qualifications
- Diploma or degree in Food Science, Hospitality Management, or related field
- Minimum 5 years of operations management experience in a central kitchen or large-scale F&B setting
- Experience with Japanese cuisine and catering operations
- Understanding of Japanese culinary culture and ingredients
- Ability to work flexible hours including weekends and public holidays