Operations Manager

BYD BY 1826 (LIFESTYLE) PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading automotive company in Singapore is seeking an Operations Manager to oversee vehicle operations and ensure exceptional customer experiences. This dynamic role involves team leadership, process improvement, and coordination across functions. Ideal candidates have over 5 years of experience in automotive operations, strong leadership skills, and proficiency in organizational tasks. Join us to drive the future of electric mobility.

Qualifications

• 5+ years of experience in automotive operations, logistics, or a similar industry.
• Strong leadership and people management skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Oversee the full vehicle journey from warehouse to customer handover.
• Develop and implement SOPs to maximize efficiency.
• Track KPIs and prepare performance reports.

Skills

Leadership

Organization

Problem-solving

Attention to detail

Stakeholder management

Education

Diploma or Degree in Business Administration, Operations Management, Logistics

Tools

Microsoft Office

Job description

Join BYD by 1826 — the award-winning pioneer redefining the car buying and ownership experience.

We are looking for an Operations Manager to take charge of our day-to-day operations, drive process excellence, and ensure every vehicle is registered, delivered, and experienced by our customers with precision and delight. This is a dynamic role that offers a front-row seat to the future of electric mobility — perfect for ambitious professionals ready to grow with us.

What You’ll Be Doing

• Lead Vehicle Operations: Oversee the full vehicle journey — from warehouse to showroom to customer handover — including timely and accurate vehicle registration with the relevant authorities.
• Team Leadership: Supervise and mentor our Operations Executive team, ensuring daily targets are met and performance is optimized.
• Process Excellence: Develop, refine, and implement SOPs to maximize efficiency and minimize downtime.
• Quality & Compliance: Guarantee that all vehicles meet our strict standards for condition, documentation, and customer-ready presentation.
• Cross-Functional Coordination: Work closely with Sales, Service, and Marketing teams to deliver seamless customer experiences.
• Data & Reporting: Track KPIs, analyze operational data, and prepare actionable performance and inventory reports for management.
• Problem-Solving: Proactively address escalations, logistics bottlenecks, and unexpected issues with creative solutions.
• Continuous Improvement: Drive innovations in workflow automation, logistics planning, and operational reporting.

What We’re Looking For

• Diploma or Degree in Business Administration, Operations Management, Logistics, or a related field.
• 5+ years of experience in automotive operations, logistics, or a similar industry (supervisory/managerial experience preferred).
• Strong leadership and people management skills — you know how to inspire and motivate a team.
• Excellent organizational and multitasking abilities, with sharp attention to detail in documentation and compliance.
• Tech-savvy: Proficient in Microsoft Office; experience with inventory or fleet management systems is a plus.
• A problem-solver with strong communication and stakeholder management skills.