Operations Executive #79351

ANRADUS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore is seeking an Operations Executive to manage air freight shipments, provide customer service, and ensure accurate documentation. The ideal candidate has 1-2 years of experience in logistics and is proficient in Microsoft Office. Training is provided for those without prior experience. This permanent role offers a competitive salary package with a variable bonus.

Qualifications

• Minimum 1–2 years of experience in logistics, air freight operations, or customer service.
• Prior knowledge of air freight documentation is a plus.
• Candidates without relevant experience welcome; training will be provided.

Responsibilities

• Manage the life cycle of air freight shipments from origin to destination.
• Coordinate with airlines, freight forwarders, and ground teams.
• Provide proactive customer service and resolve shipment-related issues.
• Ensure accuracy and integrity of shipment records.
• Collaborate to streamline processes and enhance service quality.

Skills

Logistics

Customer Service

Proficient in Microsoft Office

Job description

Overview

Industry/ Organization Type: Transportation/Logistics

Position Title: Operations Executive / Customer Service Executive – Air Freight

Working Location: Changi Airfreight Centre

Working Hours: 5.5 days (Monday to Friday: 1.00PM – 9PM) (Saturday – half day, on remote standby)

Salary Package: Basic Salary up to $2800 + Variable Bonus

Duration: Permanent

Key Responsibilities

• Oversee and manage the complete life cycle of air freight shipments, from origin to final destination, ensuring on-time performance.
• Act as the primary liaison, coordinating effectively with airlines, freight forwarders, and ground handling teams to guarantee seamless movement and timely delivery of goods.
• Provide proactive and responsive customer service, quickly addressing client inquiries and effectively resolving any shipment-related issues or delays.
• Ensure the accuracy and integrity of all shipment records and documentation, including arranging necessary customs paperwork and creating Air Waybills.
• Collaborate with internal teams to streamline processes, identify opportunities for efficiency gains, and propose improvements to enhance overall service quality.
• Support projects and other ad-hoc tasks assigned by the Manager.

Qualifications

• Minimum 1–2 years of experience in logistics, air freight operations, or customer service.
• Prior knowledge of air freight documentation, systems, and standard operating procedures is a plus, but not mandatory.
• Proficient in Microsoft Office.
• Candidates without relevant experience are welcome to apply. Training will be provided.

How to Apply

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #79351 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it\'s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131