Operations Executive

RN CARE PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A financial service company in Singapore is seeking a dedicated individual to manage client documentation and ensure compliance. Responsibilities include reviewing client documents, assisting with onboarding, and acting as the primary contact for clients' documentation-related inquiries. The ideal candidate should have at least 1 year of experience in similar roles within the financial or payment industry.

Qualifications

• 1 year of experience in operations, documentation management, or customer support in the financial or payment industry.

Responsibilities

• Review and verify client documents for accuracy and compliance.
• Assist clients in gathering and completing required documentation for onboarding.
• Act as the main point of contact for clients regarding documentation issues.

Skills

Documentation management

Client support

Compliance understanding

Education

Min Nitec

Job description

Responsibilities

• In charge of reviewing and verifying all the client documents to ensure accuracy and compliance with the company policies and regulatory requirements before submitting to the Compliance Department
• In charge of collaboration with the manager to assist the clients in gathering and completing required documentation for onboarding and compliance purposes
• In charge of supporting the submitted documentation and ensuring the issues are resolved in a timely deadline
• Responsible to be acting as the main point of contact for clients regards to documentation-related issues and provide guidance as and when needed
• Work closely with the cross-functional team members to ensure a smooth onboarding experience for clients
• In charge of maintaining and updating client records and documentation in accordance with company policies
• In charge of preparing clients reports and operational updates
• Provide administrative support to the operations team

Requirements

• Min Nitec and above
• Min 1 year of working experience in operations / documentation management / customer support in financial or payment industry

To submit your application, please apply online to [e-mail] or call (65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified.

RN Care Pte. Ltd
EA License No: 17C8900