Operation Manager

TIAN TIAN MANPOWER (PTE.) LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A human resources solutions provider is seeking a manager to oversee workplace ICT operations, laundry, and linen management in Singapore. The ideal candidate will lead teams in innovative practices and handle crisis management effectively. Responsibilities include developing service recovery frameworks and monitoring performance across teams. Flexibility to work on weekends, public holidays, and night shifts is required.

Qualifications

• Experience in managing workplace Information and Communication Technology (ICT) operations.
• Proven ability to lead teams and manage crises effectively.
• Strong skills in facilitating innovation and team engagement.

Responsibilities

• Manage and oversee laundry and linen operations.
• Develop and implement business strategies and governance.
• Facilitate the implementation of productivity frameworks.

Job description

Job Description & Requirements

• Apply workplace Information and Communication Technology (ICT).
• Conduct interviews.
• Contribute towards a learning organisation.
• Develop a work team.
• Develop service operations.
• Develop service recovery framework.
• Facilitate innovation and lead team leaders to implement change.
• Facilitate the implementation of a productivity framework.
• Lead team leaders to develop business strategies and governance management.
• Lead workplace communication and engagement.
• Manage and review systems and processes.
• Manage crisis situations.
• Manage innovation in the business function.
• Manage laundry operations.
• Manage linen and uniform room operations.
• Manage loss/risk prevention.
• Manage workplace challenges with resilience.
• Monitor and reward performance across teams to manage achievement of results.
• Provide information for management to make decisions.
• Review and implement financial controls.

Other Details

• Required to work on weekends & public holidays.
• Required to work on night shift

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753