Operation Assistant

Rapid Recruitment Asia Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a candidate to manage airfreight logistics. Responsibilities include handling customer enquiries, coordinating shipments, and liaising with customs. Ideal candidates should hold a relevant diploma with 2 years experience, demonstrate strong customer service and communication skills, and be proficient in Microsoft Office and Tradenet. This full-time position is based in Changi and requires a proactive, independent worker. Interested applicants can send their resume to a specified email.

Qualifications

• Minimum 2 years of relevant working experience in freight forwarding or logistics.
• Able to work independently and demonstrate initiative.
• Strong customer service skills with good communication abilities.

Responsibilities

• Handle customers’ enquiries and provide timely support.
• Liaise with officers from Singapore Customs, shipping, and freight forwarding companies.
• Prepare import and export airfreight documentation.
• Coordinate inbound and outbound airfreight shipments.

Skills

Customer service skills

Communication abilities

Microsoft Office proficiency

Independence and initiative

Education

GCE O/A Level, Certificate, or Diploma in Freight Forwarding or Logistics

Tools

Tradenet

Job description

Job Overview

• Location: Changi

• Timing: 5.5 Days - Monday to Friday- 8.45am – 5.30pm, Sat - 8.45am - 12.30pm

Job Responsibilities

• Handle customers’ enquiries and provide timely support.

• Liaise with officers from Singapore Customs, shipping, and freight forwarding companies.

• Use Tradenet and airfreight booking systems for shipment processing.

• Prepare import and export airfreight documentation.

• Coordinate inbound and outbound airfreight shipments with carriers, customers, and vendors.

• Correspond with overseas suppliers regarding delivery status and shipment updates.

• Liaise with internal and external customers to resolve operational issues.

• Perform administrative and other ad-hoc duties as required.

Job Requirements

• GCE O/A Level, Certificate, or Diploma in Freight Forwarding or Logistics.

• Minimum 2 years of relevant working experience in freight forwarding or logistics.

• Able to work independently and demonstrate initiative.

• Strong customer service skills with good communication abilities.

• Proficient in MS Office; Tradenet experience is preferred

If you are keen to explore this career opportunity, kindly send a copy of your resume [e-mail] simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Rapid Recruitment Asia Pte Ltd (16C8261)

Bay Weng Yi - R24125872

EA License No: 16C8261