Onsite & Remote IT Support Engineer

JK TECHNOLOGY PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A technology services company in Singapore seeks an IT Support Specialist to maintain IT peripherals, provide onsite and remote support, and troubleshoot issues. The ideal candidate will have a minimum of an ITE/Diploma in IT and at least one year of experience in the IT field, preferably with user support experience. This position offers a 5-day work week, benefits, and potential for a permanent role.

Benefits

5-days work week

CPF

Leave Entitlement

Performance Bonus

Medical claim

Qualifications

• Minimum ITE / Diploma in IT or equivalent.
• At least 1 year of working experience in IT field.
• User support experience is preferred.
• Basic networking support and supporting in OS platform.

Responsibilities

• Maintenance of IT peripherals including backup & recovery.
• Provide onsite support at client's premise, remote support by phone & email.
• Troubleshoot hardware & software issues.
• Interface with other maintenance vendors for problem reporting.

Skills

Customer Service Skills

Good Communication Skills

Ability to work under pressure

Team Player

Initiative

Education

ITE / Diploma in IT or equivalent

Job description

A technology services company in Singapore seeks an IT Support Specialist to maintain IT peripherals, provide onsite and remote support, and troubleshoot issues. The ideal candidate will have a minimum of an ITE/Diploma in IT and at least one year of experience in the IT field, preferably with user support experience. This position offers a 5-day work week, benefits, and potential for a permanent role.