Officer Retail Development

Volvo Construction Equipment; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leader in sustainable transport solutions is seeking a talented professional in Singapore to implement dealer competence training and support retail development processes. This role involves collaborating with cross-functional teams, managing training logistics, and creating reports for stakeholders. Ideal candidates will have excellent communication skills and a background in business administration. Join our innovative team to make a significant impact on future transport solutions.

Qualifications

• 5 years of corporate experience.
• Committed and supportive team player.
• Able to travel whenever required.

Responsibilities

• Assist in implementation and administration of dealer competence development activities.
• Coordinate with trainers for sales/technical training.
• Manage systems administration related to retail development processes.

Skills

Excellent verbal and written communication skills

Strong interpersonal skills

Good decision-making skills

Analytical and troubleshooting skills

Good presentation skills

Coordination skills

Technology and IT solutions interested

Education

Degree/Diploma in Business, Administration or equivalent

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Power BI

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Job Summary

What you will do

• Assist in implementation and administration of dealer competence development activities (sales, technical & part sales training) within Region Asia.
• Assist to establish, maintain and coordinate the dealer trainer network within Region Asia.
• Responsible for the management and administration of systems.
• Support implementation of retail development processes by engaging with our distribution partners in Asia.
• Support the implementation of Governance processes supporting compliance procedures.

Main Responsibilities

Dealer competence development activities

Coordinate with trainers and the relevant market area(s) to organise and implement sales / technical / parts sales training for dealer personnel.

Plan, organise and implement logistical arrangements.

Support the creations of reports driving change management activities related to training methodologies.

Support events to drive competence and competitions.

Dealer network

Liaise with dealers in Region Asia to establish a dealer trainer network.

Organise and coordinate Train-the-Trainer programmes / activities.

Establish key user network supporting our retail solutions.

Solution management activities for competence and retail development

Provide admin support on user issues / requests.

Provide training / coaching support for dealer admin users.

Monitor and drive the adaptation of the tool and define action plans to increase overall acceptance within our distribution network.

Manage overall subscription fee payment process.

Retail development processes

Take overall ownership implementation of key retail processes within our distribution network.

Create reports for internal and external stakeholders.

Conduct high level processes and solution trainings within our distribution network.

Coordinate and follow-up of survey activities towards distribution & customer.

Be the regional master data managers for all related distribution data.

Key Skills

• Excellent verbal and written communication skills
• Strong interpersonal skills and ability to work well with others
• Good decision-making skills with strong attention to details
• Ability and willingness to work independently, with limited supervision
• Strong analytical and troubleshooting skills and able to create BI reports
• Good level of presentation skills
• Industrial background is a benefit
• Attracted to technology and IT solutions
• Coordination skills supporting cross functional team activities
• Detailed oriented
• 5 years of corporate experiences
• Eager to learn and proactive attitude

Education/Professional Qualifications Requirement

• Degree / Diploma in Business, Administration or equivalent
• Excellent verbal and written communication skills in the English language
• IT savvy and proficient in Microsoft applications - Word, PowerPoint, Excel - Outlook and power BI

Additional Important Requirements

• Committed and supportive team player
• Willingness to learn and try new things
• Able to travel whenever required

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Part of Volvo Group, Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone’s full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.